Which Alarm Companies Are Best?
It is certainly possible to point to claims made by alarm companies to be the best. It is also possible to point to opinions or rankings of the best. But this does not necessarily mean these are the best alarm companies for your personal needs.
If you follow a sound process, the decision will probably make itself in your mind. Here is a popular and logical process to consider.
Decide What You Want and Need
The various alarm companies use different sensor and monitoring equipment. They also offer different services, service options and service packages. The first step in choosing the best company is to decide what you want a system to do, what you need it to do, and how you want it monitored. Next think about whether you want sirens outside your house or notification of the police.
Who or what are you trying to protect, and from what? Are there children, someone with a disability, elderly family members? Are you most concerned about people or possessions?
What do you expect from the alarm companies? Do you want them to create a security barrier around your property? Do you want them to have the right sensors to know when you need emergency services and send them? Do you want sirens and lights to alert your neighbors? Do you want security devices that will help you manage the household?
Decide Which Alarm Companies to Interview
Either make a list of alarm companies recommended by friends, neighbors and other acquaintances or start with a list from the phone book or the internet. Check with your local police to find out who they do or do not recommend. Ask your insurance agent how a security system will affect the cost of your insurance and find out if they recommend any specific companies. You can also get a list of local alarm companies that are members of the National Burglar and Fire Alarm Association.
Do a sort of background check on the companies you are considering. Check with the police, the Better Business Bureau and the state licensing office to be sure the alarm companies you are considering are properly licensed, certified and insured. Look for any complaints filed against a company. Be fair to the companies, and find out how disputes or complaints were resolved. This information can provide valuable insight into how the company treats customers.
Give some thought to whether you want to deal with a local company or a local franchise of a big home security company. Find out whether home security is the focus of the company or a sideline. Consider the reliability of equipment and monitoring.
Interview the Three to Five Alarm Companies
Ask enough questions to be sure you trust the company. Find out how they can respond to each of your needs. Consider who has the best equipment. Will they require you to buy or rent the equipment? How soon can it be installed? Who offers the best monitoring? Which alarm companies have the systems in place to allow you to monitor from another location?
Next determine which of the specialized equipment (medicine cabinet alarms, for example) and services (when the kids come home from school) are available from each of the alarm companies. Compare the costs for these services.
Ask to see and confirm licensing, certifications, insurance and bonding for each company you interview. Check with the appropriate companies to be sure license and insurance are still in effect. Ask how the company screens employees, especially installers.
Choose the Best Company for Your Needs
Review all of the information you have gathered and compare it with your needs. Narrow down your list of companies.
Compare prices and eliminate any companies that are priced beyond your budget. Also rule out companies priced extremely high or extremely low. Compare the security offered, customer service, your level of trust, and the time until the system can be installed and operative. Ask about warranties on equipment and installation.
Based on this information, choose from the alarm companies you interviewed the one that is the best match for your needs and your budget. Then have the system installed. As soon as the installer leaves your home, change the access code and the password.
Todd Cavanaugh is a 10-year security alarm company business owner. His company installs pre-wired and wireless monitored security systems, 24-hour camera surveillance systems, access control systems and smoke and carbon monoxide detectors. See his business web site for his recommendations on how to choose alarm companies.
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